nabje's Privacy Policy

1 About This Policy

nabje (hereinafter "we", "us", or "the platform") places the highest importance on the privacy of its users. This privacy policy will inform you about what types of information we collect, how that information is used, who it is shared with, and what measures we take to protect your information.

This policy applies to everyone who accesses the website https://nabje.cam or registers an account. Using any service of nabje means you have read and agreed to this privacy policy. If you do not agree with any terms of this policy, you are requested to refrain from using our platform.

2 Types of Information We Collect

We may collect the following categories of information:

• Identity Information: Name, date of birth, national ID number or passport number (for age verification purposes).
• Contact Information: Email address and alternative contact details.
• Financial Information: Mobile banking account numbers (bKash, Nagad, Rocket, Upay) — solely for processing transactions.
• Technical Information: IP address, browser type, device identifier, cookie data, and log files.
• Usage Information: Time spent on the site, pages visited, gaming history, and transaction records.
• Communication Records: Information from conversations with the support team via live chat or email.

3 How We Collect Information

We collect information in the following ways:

• Information provided directly by the user during account registration and login.
• Information received from payment gateways during deposits and withdrawals.
• Information collected automatically through cookies and similar tracking technologies.
• Information received from support chat and email communications.
• Information received from third-party identity verification services (where applicable).

4 Reasons and Purposes for Using Your Information

We use the collected information for the following legitimate purposes:

• Creating, managing, and securing accounts.
• Processing and verifying deposit and withdrawal transactions.
• Age verification: this platform is for individuals aged 21 and above only.
• Completing identity verification (KYC) in compliance with applicable laws.
• Preventing fraud, money laundering, and other illegal activities.
• Improving user service quality and providing a customized experience.
• Resolving technical issues and maintaining platform security.
• Monitoring usage patterns to ensure responsible gaming.
• Fulfilling legal obligations and establishing or defending legal claims.
• Promotional communications — but only with your consent.

5 Legal Basis for Processing Your Information

We process your information on the following legal bases:

• Contractual Obligation: Processing is necessary for managing your account and carrying out transactions.
• Legal Obligation: To comply with KYC, AML, and responsible gaming regulations.
• Legitimate Interests: For fraud prevention, security assurance, and platform improvement.
• Consent: Based on your explicit consent for marketing communications or cookie-based analytics.

6 Who Your Information Is Shared With

nabje never sells or rents your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

• Payment Providers: bKash, Nagad, Rocket, and Upay — only the information necessary to complete transactions.
• Identity Verification Services: Approved service providers for KYC and age verification.
• Technology Partners: Trusted technology providers for platform operation and security.
• Law Enforcement Authorities: When required to comply with a legal directive or court order.
• Regulatory Bodies: Regulatory authorities for compliance with applicable regulations.

All of the above third parties operate under strict confidentiality agreements and may not use the information they receive beyond the specified purpose.

7 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that the receiving organization follows international data protection standards and that equivalent protection is provided for your information.

8 Data Security Measures

nabje has adopted several technical and organizational measures to keep your personal and financial information secure:

• SSL Encryption: All data transmitted on the site is protected through SSL/TLS encryption technology.
• Secure Databases: Stored data is kept in encrypted databases and only a limited number of staff can access it.
• Two-Factor Authentication: Two-factor authentication is in place for accessing your account.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities on the platform.
• Trained Staff: All our staff are trained in privacy protection and are bound by confidentiality agreements.
• Firewall and Anti-Fraud Systems: Automated security systems are active to detect suspicious activity.

However, no method of transmitting or storing data on the internet is 100% secure. Even with our best efforts, complete security cannot be guaranteed.

9 Data Retention Period

We retain your information only for as long as necessary:

• Active account data: for the entire duration the account remains active.
• After account closure: for the period determined by legal obligations and financial record-keeping requirements.
• Transaction records: for the period specified by financial regulations.
• Marketing consent data: until consent is withdrawn.

Once the retention period ends, data is securely deleted or anonymized.

10 Use of Cookies

The nabje website uses various types of cookies and similar tracking technologies:

• Essential Cookies: Necessary for the core functionality of the site — maintaining login sessions, security verification, etc. These cannot be disabled.
• Performance Cookies: Used to measure and improve site performance. These do not collect any personal information.
• Preference Cookies: Used to remember language, settings, and personal preferences.
• Analytics Cookies: Used to collect site usage statistics — how long a page was visited, which services are used most, etc.

You can find the option to accept or reject cookies in your browser settings. However, disabling essential cookies may disrupt some important functionality of the site.

11 Your Rights Regarding Data Protection

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (though this may not be possible if legal obligations exist).
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any permission given on the basis of consent at any time.

To exercise any of the above rights, please email us at [email protected]. We will respond to your request within a reasonable time.

12 Protection of Minors' Information

The nabje platform is for individuals aged 21 and above only. We do not knowingly collect information from minors. If a minor's information reaches us for any reason, steps will be taken to delete it as soon as we become aware. Please notify our support team of any concerns regarding minors' information.

13 Promotional Communications

If you have given your consent, we may send you nabje bonus offers, game updates, and promotional information by email. Each marketing email includes an option to unsubscribe. You may stop receiving such communications at any time.

Even after opting out of promotional communications, important messages related to transactions and account security will continue to be sent, as those are part of our contractual obligations.

14 Changes to the Privacy Policy

nabje may update this privacy policy from time to time. Whenever a significant change is made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email. Continued use of the platform after any changes indicates that you have accepted the updated policy.

For significant changes, we will endeavor to obtain your consent again. Previous versions of the policy will be provided upon request.