nabje Terms and Conditions

These terms and conditions ("Terms") govern the use of the nabje platform and all related services. By registering on the site or using any service, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

nabje reserves the right to amend these Terms at any time. Continued use of the platform after changes take effect will be considered as acceptance of the revised Terms. We therefore recommend reviewing this page regularly.

The following eligibility conditions must be met to use nabje's services:

• You must be at least 21 years old. Only those aged 21 or above may register and carry out financial transactions.
• You must not be a resident of any country or region where online gambling is completely prohibited.
• No third party may operate an account on your behalf.
• Each user may open only one account. Multiple accounts are prohibited.
• All information provided at the time of registration must be completely accurate and truthful.

We may request verification documents at any time. nabje reserves the right to suspend or close an account in case of failure to verify.

It is every member's responsibility to register with accurate and up-to-date personal information. Important points regarding account security are:

• Keep your username and password completely confidential — never share them with any third party.
• Report any unauthorised access to the support team immediately.
• If you notice any unusual activity on your account, contact our 24/7 live chat straight away.
• nabje will never ask for your full password via email or chat.
• The name registered on the account must match the name on the payment method.

nabje provides fast and secure deposits through Bangladesh's popular mobile payment methods.

• Accepted methods: bKash, Nagad, Rocket, Upay.
• The minimum deposit amount is ৳500 for all methods.
• Use the correct reference number when making a deposit — nabje will not be responsible for delays caused by incorrect information.
• Deposits from third-party accounts are not accepted.
• Deposit amounts will be credited to the account subject to verification.

Members may withdraw their winnings from their account at any time, subject to the following conditions:

• The minimum withdrawal amount is ৳1,000.
• Standard withdrawal processing time is between 15 minutes and 2 hours.
• Withdrawals may only be made to the payment method used for the deposit and registered on the account.
• Funds related to a bonus cannot be withdrawn until the bonus wagering requirements have been met.
• Withdrawals may be temporarily placed on hold during the verification process.
• nabje reserves the right to review a withdrawal if unusual activity is suspected.

nabje offers various types of bonuses and promotions. The following general rules apply to all bonuses:

Welcome Bonus

100% bonus on the first deposit, up to ৳5,000. The wagering requirement for this bonus is 20x the combined total of the deposit and bonus. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must wager a total of ৳2,000 × 20 = ৳40,000 before withdrawing.

General Bonus Rules

• Each bonus offer has its own specific validity period — the bonus will be cancelled once it expires.
• Misuse of bonuses from the same IP address, same device, or same payment method is strictly prohibited.
• If a withdrawal is requested after claiming a bonus but before the wagering requirement is met, the bonus will be forfeited.
• Certain games may be ineligible for bonus wagering — please read the terms of each offer separately.
• nabje reserves the right to modify or withdraw any bonus offer at any time.

VIP Cashback

Active members receive weekly cashback at four VIP levels: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4%; Gold — up to 0.6%; Platinum — up to 0.8%. It is possible to advance to the next level by remaining consistently active.

The following activities are strictly prohibited on the nabje platform and will result in immediate account closure:

• Opening or operating multiple accounts.
• Attempting to collect bonuses through fraudulent means.
• Playing games using software, bots, or automated methods.
• Attempting unauthorised access to another user's account.
• Exploiting the platform's security systems or technical vulnerabilities.
• Money laundering or any other illegal financial activity.
• Registering with a false identity or using another person's information.

The security of your personal information is of the highest importance to us. nabje uses SSL encryption technology to keep all data secure. We do not sell or transfer your information to third parties. For more details, please read our Privacy Policy.

• Information collected at the time of registration is used solely for providing services and verifying identity.
• Financial transaction data is transmitted through secure encrypted channels.
• You may request a review or update of your information at any time.

nabje is committed to providing a safe and fair gaming environment. However, our liability is limited in the following situations:

• If a game is interrupted due to internet disconnection or a technical fault.
• In the event of delays or issues with third-party payment methods.
• If loss occurs as a result of your account credentials being used in an insecure manner.
• If the service is disrupted due to unexpected technical issues or force majeure events (natural disasters, server attacks, etc.).

In the event of any technical issue, we endeavour to resolve it as quickly as possible and provide assistance to affected members.

You may request the closure of your account at any time. nabje also reserves the right to close an account in the following circumstances:

• Serious breach of these Terms.
• Fraudulent activity or suspicious transactions.
• Registration with false information.
• Extended inactivity (of which prior notice will be given).

Upon account closure, any valid balance not related to prohibited activity will be returned after all verification processes have been completed.

nabje places the highest priority on responsible gaming. We believe entertainment should be enjoyed within limits. Our platform offers:

• The ability to set self-imposed deposit limits.
• A cooling-off (temporary break) option.
• A long-term self-exclusion option when needed.
• Awareness information about the signs of problem gambling.

If you or someone close to you shows signs of gambling addiction, visit our Responsible Gaming page for detailed information and support options, or contact our 24/7 live chat directly.

In the event of a dispute or complaint, please follow the process below:

• First, contact the support team via 24/7 live chat.
• If the matter is not resolved through live chat, send a detailed email to [email protected].
• We generally aim to respond to email complaints within a business day of receipt.
• In disputes regarding game outcomes, the game provider's logs and server records will be considered as final evidence.

The interpretation and application of these Terms follows relevant international online gaming laws and regulations. It is entirely your own responsibility to confirm whether online gambling is prohibited in your location. Accounts will be closed if accessed from a legally restricted area.