21+ Safe and Responsible Gaming

nabje's commitment to responsible gaming

Know your limits — nabje always puts your safety before the game. Use our tools and support to build healthy gaming habits.

What is responsible gaming and why does it matter?

nabje believes online gaming is a form of entertainment — it is our responsibility to ensure it never has a negative impact on your life. Responsible gaming means staying in control of your time and money, enjoying the game as a source of fun without any guarantee of winning, and seeking help when needed.

Our platform offers powerful tools such as deposit limits, session time-outs, and self-exclusion to help you keep your gaming experience healthy. These tools are completely free to use and can be activated at any time from your account settings.

Responsible gaming is not only for your own benefit — keep your family and loved ones in mind too. If you feel gaming is getting out of control, speak with our 24/7 live chat support in Bengali — we are always here for you.

🛡️ Need help?

If gaming feels like a problem, contact us right now. Our trained support team is ready to help in Bengali 24/7.

21+ For those aged 21 and above only

Our protection tools

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Time-Out Break

Take a temporary break from gaming for anywhere between 1 day and 6 weeks. During a time-out, logging in to your account will not be possible.

Self-Exclusion

Close your account entirely for a long-term break. Can be activated for a minimum of 6 months or permanently, and cancellation is intentionally made difficult.

Loss Limit

Set in advance how much you are willing to lose within a given period. Once the limit is reached, the session ends automatically.

Session Reminder

A reminder message appears on screen after a set amount of time — letting you know how long you have been playing. Stay aware, stay in control.

Age Verification (21+)

A minimum age of 21 is required to register at nabje. Identity verification confirms that minors cannot access the platform.

Warning signs of problem gaming

When gaming shifts from entertainment to a problem, certain signs appear. Watch out for the following:

😟

Chasing losses

Repeatedly playing to recover money lost before, and losing even more in the process.

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Spending beyond your budget

Using money meant for food, rent, or family needs for gaming.

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Relationship strain

Hiding your gaming habits from family or friends, and feeling isolated.

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Loss of control

Wanting to stop but being unable to, or feeling restless and irritable when you do stop.

Assess yourself

Ask yourself the questions below. If the answer to even one is "yes", contact us or consider taking a short break. Remember — asking for help is a sign of strength, not weakness.

21+ Age rules are mandatory

Do you play for longer or spend more than you planned?

Do you feel irritable or restless when you cannot play?

Do you hide your gaming habits from family or friends?

Have you ever borrowed money or used someone else's funds to play?

Have you tried to recover losses by placing bigger bets after a loss?

Have you continued playing knowing it was harming your work, studies, or relationships?

Responsible gaming limits and rules

Tool Time to take effect Withdrawal period How to activate
Deposit Limit Immediate Can be increased after 7 days Account Settings
Loss Limit Immediate After 48 hours Account Settings
Time-Out Immediate After the selected period ends Account Settings
Self-Exclusion Immediate After a minimum of 6 months Via support
Session Reminder Immediate At any time Account Settings

Protection for minors

No one under the age of 21 can open an account or play games at nabje. Age is verified during registration using a national identity card or passport.

If you suspect a minor is accessing the platform using your device, notify our support team immediately. You should also use parental control software on your device.

Advice for parents

  • Use passwords and screen locks on your devices.
  • Check browser history and app notifications regularly.
  • Have an open conversation with your child about the risks of online gaming.
  • If you have any concerns, contact our support right away.

Play safely,
enjoy within your limits

Read our FAQ to learn more about responsible gaming, or contact our support team. Remember — gaming is meant to be fun, not a burden.

Read FAQ nabje Casino Slots Games Homepage

Help and contact

24/7 Live Chat Support

Speak with our support team in Bengali at any time. We are always ready for any questions or concerns related to responsible gaming.

Email Support

For more detailed issues, contact us by email at [email protected]. Our team will respond as quickly as possible.

Terms and Conditions

Read our detailed terms and understand how we protect your information and interests.

Common questions about responsible gaming

Log in to your account, go to the "Settings" section, and click on the "Responsible Gaming" option. From there, set your daily, weekly, or monthly deposit limit. The limit takes effect immediately once set. To increase the limit, you will need to reapply after 7 days, but you can lower it at any time.

Yes. After activating self-exclusion, you can still withdraw any remaining balance in your account. nabje always ensures players receive what they are owed. Contact the support team for help with withdrawals — they are available 24/7 on live chat in Bengali.

Time-out is a temporary break — from 1 day up to 6 weeks — that ends automatically after the chosen period. Self-exclusion is a long-term measure — a minimum of 6 months, with the option to close your account permanently. During self-exclusion, the account cannot be reopened, and the cancellation process is intentionally strict.

No. A minimum age of 21 is required to create an account at nabje. Identity verification is carried out during registration, and we reserve the right to close any suspicious account at any time. This is an essential part of our responsible gaming policy.

Start by speaking with nabje's 24/7 live chat support in Bengali — our trained team will help you use self-exclusion or other protection tools. Problem gaming is a real issue, and asking for help is the most courageous step you can take. You can also reach us by email: [email protected]

Deposit limits apply at the account level — meaning the limit covers the total deposits made across all methods, whether bKash, Nagad, Rocket, or Upay. Setting separate limits per payment method is not currently available, but a single overall limit applies to all methods combined.